NAFCU CFO Summit is Now Virtual

As we continue to monitor the coronavirus (COVID-19) pandemic across our industry, and heed guidance from the CDC, our executive team and staff have been working around the clock to ensure there is no interruption in the level and quality of services we provide to you. In order to put your health and safety first, and make your travel plans a little easier, we will be pivoting the remainder of our 2020 conferences from in-person to 100 percent digital.  

That includes this year’s CFO Summit, which will now take place via a virtual format from December 9-10, 2020.

NAFCU will automatically transfer your original conference registration to the virtual event, or, see below for other registration options.

Other registration options: Please contact us at 800.344.5580 or to update your registration or if you have questions. 

  1. Transfer to the 2021 CFO Summit or another conference by August 31, 2020. We will update you on dates and locations of the 2021 events once that information is available.
  2. Cancel with a full refund by August 31, 2020. We will need full credit card information to process the credit card refund.
  3. If we do not hear from you on the above options by August 31, 2020, NAFCU will automatically transfer your registration to this year’s virtual event.
    NOTE: The price for this event has been lowered. If you transfer to CFO Summit and paid by check, you will be mailed a check for the difference. If you paid by credit card, we will call you to process the refund.

Instructions on Hotel and Flight Changes

All individual room reservations booked within the NAFCU conference blocks will be cancelled. If you have booked within one of the blocks, you will receive a confirmation email from the conference hotel confirming your room cancellation within the next 14 days. If your room was booked through a separate booking agency or under a spouse or guest’s name, or if you do not receive cancellation confirmation from the hotel you booked your stay at, please reach out to the hotel directly at the contact number below.

Flight reservations must be canceled by the individual who originally booked the ticket. Refunds or fee waivers vary with each airline, who will also determine whether they will issue credits for a canceled ticket.

For the latest coronavirus updates, visit our website to view developments, resources, and more.

If you have any questions or need assistance with your registration details, please reach out to Chief Operating Officer Anthony Demangone at or call NAFCU’s Member Services team at 800.344.5580, or email

Sponsors & Exhibitors

If you have any questions regarding sponsorships & exhibits please contact Heather Knowles, Conference Exhibition Manager at 703-842-2208 or

Preferred Partners, please direct all questions to your NAFCU Services partner liaison, or email