Dovenmuehle is one of the largest and oldest subservicing firms in the United States and is among the leading subservicing firms for credit unions nationwide. It is the NAFCU Services Preferred Partner for Mortgage Subservicing.
Products and Services
Dovenmuehle subservices first mortgages, closed-end second mortgages and revolving home equity lines of credit.
Services include the following:
- New loan boarding
- Monthly billing and payment processing
- Member service
- Escrow administration
- ARM loan servicing
- Investor reporting, remitting and reconciliations
- Collections, loss mitigation and default administration
- Payoffs, releases and satisfactions
- Credit bureau, IRS and member year-end reporting.
Dovenmuehle can subservice mortgage loans held in portfolio as well as loans sold to Fannie Mae, Freddie Mac, Ginnie Mae and the Federal Home Loan Bank Board. All services are provided on a private label basis under the name of the credit union. Dovenmuehle provides complete on-line access for your associates and members with a private label mortgage servicing website linked directly from the credit union's home banking system. Clients benefit from reduced servicing costs, consistently excellent levels of member service and guaranteed regulatory compliance.