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Data transformation and digital transformation. Are they different? They often seem synonymous. But they are not. And focusing on one to the exclusion of the other can take a credit union down the wrong path and limit the ability to best serve its members.
In this session, we clear up the confusion. It’s not just an academic exercise -- defining how the two are different but interrelated can help establish the sequential steps necessary to accomplish each. The result is recommendations on key initiatives and next steps.
Real-world experiences from transforming credit unions and other financial institutions will reveal how to use data and digital transformation to “think outside-in”, optimize the member experience, and drive your business.