Better Experience and Security: How to Achieve Both

January 30, 2020 | 2:00 PM EST 

About the Webinar

You can’t have one without the other—a truly sound user experience includes a layered and thoughtful approach to security. Join us in a look forward at how to safely improve your member experience all around in 2020. Learn how you can respond to fraud and proactively mitigate risk while keeping ease-of-use and convenience a top priority.

Key takeaways:

  • The importance of balancing security concerns with convenient user experiences
  • Trends and emerging concerns related to security in financial services—from the continuing threat of phishing to credential stuffing, and more
  • The five pillars involved in creating a layered approach to security
  • Tools and strategies for managing fraud and mitigating risk

Please note: beginning January 1 of 2020, our webinar platform will no longer function on Internet Explorer. Please use Google Chrome or another browser to watch our webinars. 

Watch the Webinar On-Demand

Presented By

Bob Michaud
Bob Michaud

Chief Security Officer, Q2

As Chief Security Officer, Bob is responsible for all audit, risk, and compliance activities—as well as overseeing the delivery and execution of Q2’s overall information security strategy. He specializes in risk management and assessment, compliance and regulatory management, product development, and disaster recovery and incident response. Bob’s experience in banking and information technology spans 35 years, including 20 years in leadership roles. Throughout his career, he has maintained a consistent record of exceeding goals and driving productivity in high-growth environments.

Steve Bartels
Steve Bartels

Senior Director, Solutions Consulting, Q2

As Senior Director of Solutions Consulting, Steve leads the Centrix Sales Consulting and Relationship Management teams, providing expertise in operations, Centrix products (fraud, risk, and compliance), technical knowledge, and industry expertise. Steve shares almost 30 years of experience in the financial software industry, in which he has led high-performing teams, managed complex projects, and consistently exceeded customer expectations.