CU Case Study: Growing Your Consumer Loan Portfolio and Gaining New Members

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About the Webinar

According to the NCUA, credit unions experienced a 20% annual increase in total deposits in 2020. Meanwhile, current economic conditions have credit unions struggling to find qualified member borrowers, leading to a capital surplus without viable investment options.

To buck the trend, many credit unions have partnered with fintech companies to grow their consumer loan portfolio by finding more creditworthy borrowers and gaining new members. Discover how your credit union can tap into this opportunity to quickly increase consumer lending to more creditworthy borrowers with minimal upfront costs. In this webinar, Brent McCoy, Vice President of Credit Administration, KEMBA Financial Credit Union, will share how KEMBA is putting its cash to work to grow its consumer loan portfolio while gaining new members.

3 Key Takeaways:

  • Learn how KEMBA Financial Credit Union originates loans digitally as a complement to its existing offerings to acquire more borrowers, without disrupting its branch network or processes.
  • Discover how KEMBA Financial Credit Union maintained control of its risk profile and monitored loan performance during the pandemic.
  • Learn how credit unions can use sophisticated machine learning models to more accurately identify risk and approve more applicants than traditional, credit score-based lending models.

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Presented By

Ed Walters
Ed Walters

Director of Banking Partnerships | Upstart

With more than 25 years of financial services and management consulting experience, Ed has held various leadership roles driving consumer lending growth and establishing fintech partnerships, building PMOs to support bank transformations and acquisitions, improving business resiliency, and leading technology development. He now leads the function at Upstart working directly with financial services partners to provide an all-digital lending experience, enabled by AI to their clients. 

Brent McCoy
Brent McCoy

Vice President of Credit Administration | KEMBA Financial Credit Union

With nearly 18 years of industry experience working in consumer, mortgage and commercial lending, Brent is driven by his passion to help people and best serve his community and credit union members.