NAFCU's Weekend Reading Pile
Compiled by Anthony Demangone, Powered by NAFCU
Another week has come and gone. And somehow, the same has happened for Q1 of 2019. Here's hoping you had a good one, and even more, that you have a great weekend.
Now, on to this weekend's reading pile.
- The top 100 credit unions on social media, according to one source. (FB)
- According to the Philly Fed, state coincident indexes increased in 42 states in February. That's good. (Calculated Risk)
- If you want to go fast, go alone. If you want to go far, go together. Unstoppable teams. (Leadership Freak)
- AI can tell (with 95% accuracy) if an employee is about to quit. (WashPost)
- The thirty-second rule. Super powerful. Look for ways to make other people feel good. (JohnMaxwell)
- Here's an interesting read. A retail store that sells nothing online, but is beating Amazon. (Forbes)
- Customer Service: Being Capable is not Enough. (Hotel Business Review)
About the Author
Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.