Musings from the CU Suite

May 05, 2023

That New Employee Glow; The Weekend Reading Pile

Written by Anthony Demangone, Powered by NAFCU

A few new colleagues joined NAFCU this week. We have a nice onboarding program, so I get to meet with each and every new soul that works for us.

Without exception, new employees are excited to get started. Enthusiasm oozes from their pores. Perhaps a wee bit of nervousness, but I respect that. But the energy is positive.

Organizations have such a duty to new employees! We should cherish that enthusiasm and find ways to maintain it. Support it. Nurture it.

Every disgruntled employee was once a new employee. Something happened to chip away that enthusiasm. We owe it to new employees, and ourselves, to find out what that was. Perhaps it wasn’t our fault. Perhaps it was.

Now, on to this week’s reading pile. Enjoy the weekend! Enjoy the Derby!

  • Enthusiasm for Apple Savings Account high among millennials and Gen Z. (FB)
  • How Bed Bath & Beyond went bankrupt. (NPR)
  • On to the next thing. (Godin)
  • The power of storytelling in customer service. (Forbes)
  • Write emails so they will be read. (Candid Culture)
  • As rates rise, strategic issues for FIs grow more urgent. (FB)
  • A while ago, I wrote about Richard Montañez and the birth of Flamin’ Hot Cheetos. I said there likely would be a movie about him. Turns out, I was right. (FastCo)
  • Job openings are down 20% YOY. Quits are down 14%. (Calculated Risk)

About the Author

Anthony Demangone, Executive Vice President and COO, NAFCU

Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.

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