Musings from the CU Suite

Jan 28, 2022

Your NAFCU Weekend Reading Pile

Compiled by Anthony Demangone, Powered by NAFCU

Congratulations, you’ve made it to Friday. Here is the best of my reading pile this week.

As always, if you ever need anything from me, or NAFCU – just say the word.


  • The CFPB is looking into bank and credit union fees. (NAFCU)
  • US bank branch closures increase 38% to new record high in 2021. (S&P Global Market Intelligence)
  • The forgotten medieval habit of two sleeps. (BBC)
  • Three trends for customer service for 2022. (Total Retail)
  • Capital One is worried about rising tech-labor costs. (BNN Bloomberg)
  • How often should you expect a stock market correction? (AWOCS)
  • How the potato chip took over. (Smithsonian)
  • Facebook (Meta) is winding down its cryptocurrency efforts. (Reuters)
  • The Control/Responsibility Matrix. (Godin)
  • What Gen Z looks for in an FI. (FB)

About the Author

Anthony Demangone, Executive Vice President and COO, NAFCU

Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.

Read full bio