Musings from the CU Suite

Mar 26, 2021

Your NAFCU Weekend Reading Pile

Compiled by Anthony Demangone, Powered by NAFCU

I love businesses. A group of people get together to make something that the world needs. And much of the success of that comes down to culture. What are your values? Your mission?

At NAFCU, our mission is to strengthen credit unions. Our core values?

  • Excellence
  • Passion
  • Being Member-Driven

Do any of you have a mission or set of values you want to brag about? Just let me know.

Now, on to this weekend’s reading pile.

  • Digital wallet usage to surge (CUToday)
  • TSA: Over 1.5 million travelers flew last Sunday: A first in over a year. (PYMTS)
  • What if housing prices aren’t as high as they appear? (AWOCS)
  • Resilience. (Godin)
  • Customer Experience. Employee experience. What about Total Experience? (CMS Wire)
  • A story of a $450mm FI’s success of going digital-only. (FB) Digital only, but with a human heart. Made think of you all when I read that.
  • With negative rates, European homeowners are paid to borrow. (WSJ)
  • One in five Americans started using a new FI during the pandemic. (Business Wire)
  • Dealing with anger: 3 ways to transform negative energy into positive action. (Leadership Freak)
  • And to finish off the reading pile…Just one day after completing CPR training, a teen saves hear friends life with the procedure she’d just learned. (GNN)

OK, the weekend is upon us. Make it count!

- Anthony

About the Author

Anthony Demangone, Executive Vice President and COO, NAFCU

Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.

Read full bio