NAFCU Certified Compliance Officer (NCCO) Program

NAFCU SchoolTwo ways to become certified

To earn the NCCO certification, an individual must pass a series of four examinations developed by industry-leading compliance experts. This can be done in two convenient ways:

1. Attend NAFCU's Regulatory Compliance School

Take the four required exams in-person during NAFCU's five-day Regulatory Compliance School. You may also opt to take the exams at another time, as long as you have passed all four exams by December 31 of the year you attended the school. All Regulatory Compliance School students will receive the most recent version of NAFCU's Credit Union Compliance GPS as part of their registration (no additional cost).

2. Self-study

Purchase the NCCO Exam Package and take the four required exams at the time and place agreed upon by you and your exam proctor. Please refer to our FAQs for proctor information. Those opting to take the exams via self-study are not required to purchase NAFCU's Credit Union Compliance GPS, but it is strongly recommended since the GPS content closely mirrors what is on the exams. There is more information on the GPS and exam content below.

About the certification exams

The four exams cover a wide variety of compliance topics. Each exam contains 50 questions, with a mix of True/False, Yes/No and complex multiple-choice questions. A passing grade is 76% correct (38/50). Exam topics are all covered in NAFCU's Credit Union Compliance GPS as outlined below by topic and number of exam questions for each.

Exam 1

Chapter and Section of the Compliance GPS 50 Questions
Chapter 1, Section 1: Organization, Bylaws and Field of Membership 10 Questions
Chapter 1, Section 2: The Legislative and Regulatory Process 4 Questions
Chapter 1, Section 3: The Federal Credit Union Act and the NCUA 4 Questions
Chapter 1, Section 4: The Consumer Financial Protection Bureau 2 Question
Chapter 1, Section 5: NCUA Supervision and Examination 6 Questions
Chapter 1, Section 6: Special Credit Union Issues 10 Questions
Chapter 2, Section 3: Share Insurance 6 Questions
Chapter 3, Section 1:  NCUA Lending Requirements 8 Questions

Exam 2

Chapter and Section of the Compliance GPS 50 Questions
Chapter 2, Section 1: Regulation D 4 Questions
Chapter 2, Section 2: Regulation E 10 Questions
Chapter 2, Section 4: Regulation CC 7 Questions
Chapter 2, Section 6: Truth in Savings 10 Questions
Chapter 2, Section 7: E-SIGN Act 4 Questions
Chapter 4, Section 2: Privacy of Member Information 15 Questions

Exam 3

Chapter and Section of the Compliance GPS 50 Questions
Chapter 3, Sections 2 - 3, 5: CFPB’s Regulation Z 9 Questions
Chapter 3, Section 4:  Special Credit Card Rules 5 Questions
Chapter 3, Section 6: TILA/RESPA Integrated Disclosures 6 Questions
Chapter 3, Section 7: ATR / Qualified Mortgages 4 Questions
Chapter 3, Sections 9 - 13: Special Mortgage Rules 7 Question
Chapter 3 Section 14: Lending to Servicemembers - MLA & SCRA 7 Questions
Chapter 3, Section 15:  Regulation B 4 Questions
Chapter 3, Section 16:  Fair Lending 4 Questions
Chapter 3, Section 18:  Fair Credit Reporting Act 4 Questions

Exam 4

Chapter and Section of the Compliance GPS 50 Questions
Chapter 3, Section 8: Mortgage Servicing 12 Questions
Chapter 3, Section 17: The Real Estate Settlement Procedures Act 4 Questions
Chapter 4, Section 1: BSA and OFAC 17 Questions
Chapter 4, Section 3: Information and Data Security 12 Questions
Chapter 4, Section 4: Vendor Management 5 Questions