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From top: Wednesday's program included Terence Roche of Cornerstone Advisors Inc., who discussed how credit unions can prepare for changes in service delivery. (Photos by Stephen Morton)

NAFCU's Anthony Demangone and Alicia Nealon, in turn, provided credit union attendees ideas to help employees succeed and a look at the latest industry regulations Thursday during NAFCU's Strategic Growth Conference in Savannah, Ga.

Demangone, the association's executive vice president and COO, discussed five ideas to help employees thrive. These focus on helping employees take ownership of their work, ensuring clear communication and promoting good health, self-improvement and responsibility. (Demangone discusses the fourth item in his Musings from the CU Suite blog post "One of my slides today...")

Nealon, NAFCU's director of regulatory affairs, focused on the current regulatory environment, covering topics such as NCUA's recent appraisal rule changes and its current risk-based capital proposal, CFPB's proposed qualified mortgage "small creditor" changes and the Federal Housing Finance Agency's proposed revisions to Federal Home Loan Bank membership eligibility criteria.

Also yesterday:

• Chris Otey, chief revenue officer of CU Wallet, provided insight on merchant strategies, avoiding disintermediation and ways mobile wallet can help generate income.
• Mary Wamsley, president and CEO of Strategic Banking Partners, discussed how to grow through business lending.
• Rich Jones, president and CEO of Leading2Leadership LLC, talked about tactics and business development compensation models that focus on member growth and new-member engagement.
• Tansley Stearns, chief impact officer of Filene Research Institute, discussed how to develop a multi-channel experience for members.

Today is the final day of the conference, which includes a networking breakfast and a workshop on developing a member experience culture from Mike Neill, president and founder of Michael Neill & Associates Inc.

Follow the #CreditUnionGrowth hashtag on Twitter for up-to-the-minute information on the conference.

Next year's Strategic Growth Conference is March 8-10 at Westin San Diego Gaslamp Quarter. The conference is open to NAFCU members and nonmembers. Register now.