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October 24, 2023

NAFCU reiterates robocall concerns ahead of hearing

NAFCU Vice President of Legislative Affairs Brad Thaler reiterated the association’s support for rules aimed at targeting illegal and fraudulent robocalls, while also detailing concerns about their impact on credit unions, ahead of a Senate Commerce subcommittee hearing today on the issue.

Thaler noted the Federal Communications Commission’s (FCC) efforts to curb illegal robocalls and robotexts have “hurt credit unions attempting to make legitimate and useful informational calls.”

“Credit unions deserve relief so that they may contact their members about important information regarding their accounts without a high risk of frivolous lawsuits,” Thaler wrote. He called on the FCC to better tailor its regulations to target bad actors, rather than sweep credit unions and other legitimate businesses in under broadly written regulations.

The association has consistently engaged the FCC on robocalls and robotexts to ensure bad actors are stopped while maintaining pathways for credit unions to communicate with their members on time-sensitive matters. NAFCU recently met with FCC staff to discuss its efforts.

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