Newsroom

February 05, 2018

Receiving ADA demand letters? Going to court? Let NAFCU know

NAFCU continues to work with member credit unions facing litigation over unclear website accessibility requirements under the Americans with Disabilities Act (ADA) and urges credit unions impacted by this issue to reach out for assistance.

So far, credit unions in 14 states have notified NAFCU of demand letters, and the association is aware of demand letters in four other states. NAFCU is monitoring the spread of these demand letters and is fighting alongside credit unions to put an end to meritless lawsuits filed on this issue.

Credit unions receiving demand letters and those deciding to fight them through litigation are encouraged to let NAFCU know by emailing NAFCU Vice President of Regulatory Compliance Brandy Bruyere (bbruyere@nafcu.org) and NAFCU Special Counsel for Compliance and Research Pamela Yu (pyu@nafcu.org).

NAFCU has myriad resources available to members on its website, including an ADA resource page with best practices from in-house compliance and legal experts, a new FAQ document on the issue and a webcast offering legal insight into ADA compliance. A NAFCU Services webinar available at no cost to credit unions also offers insight into what the ADA currently says about website accessibility requirements and what possible changes could be coming.

The association has been asking for clear guidance on the issue from federal agencies and standing by those credit unions currently facing litigation. For example: