7 Tips for Educating Members on Insurance Coverages

About the Podcast

Recent trends indicate that consumers don’t stick to just one approach when searching for and purchasing auto and home insurance. While personal interaction is still important, experts recommend a newer multi-channel approach to meeting your members where they are today. Listen for some innovative ideas on how your credit union can deliver more value to your members by helping them evaluate and choose insurance options.

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Key Takeaways:

  • [02:42] Credit unions are a natural fit for providing insurance protection. Members need insurance and credit unions can garner some extra income from that.     
  • [05:13] The reality is that only about 11-12% of your eligible members are going to switch in any given year and there is a lot of competition. 
  • [15:01] Start getting in front of members 4-6 weeks before their current policy expires or if they have a new driver. 

Presented By

Kristin Simonis              
Kristin Simonis                

TruStage Program Specialist | CUNA Mutual Group 

A TruStage Program Specialist with CUNA Mutual Group, Kristin is committed to helping credit unions reach and protect more members and deepen those relationships. Through her deep knowledge of the marketplace and comprehensive understanding of the TruStage Insurance Program, Kristin is instrumental in helping credit unions expand their member options and create a better member experience.

Tina Buttchen
Tina Buttchen

TruStage Specialist | CUNA Mutual Group

Tina is committed to helping credit unions reach more members and deepen member relationships.  Through her deep knowledge of the marketplace and comprehensive understanding of the TruStage portfolio, she is a key player in helping credit unions profitably expand their business and create better experiences for their members.