Recent Q&As - March 2020

NAFCU is now America’s Credit Unions.
A stronger voice to advance the credit union industry.

Select a question below to reveal the answer.

Question – After an escrow analysis, may a credit union send a surplus refund to a member who is delinquent but has a surplus of over $50 in escrow?

Question – A non-member victim of identity theft sent a request under the FCRA to a credit union asking for the documents used to open a fraudulent account at the credit union. Is the credit union required to fulfill the request?

Originally appeared in NAFCU's March 2020 Compliance Monitor.

Compliance Calendar

Check out the latest compliance calendar for important upcoming dates and deadlines for credit union regulatory compliance requirements.