- [02:04] Now is the most important time to be looking at back-office operations and trying to determine if there are ways to access low hanging fruit and turn that into some costs savings at a time when that asset is precious.
- [08:43] Automating is almost like a type of insurance going forward because our contracts are living, breathing things and they change, and therefore the invoice changes. It is also a more professional way to handle vendors.
- [13:06] You release human capital to be used in other places in your back office. If the machine finds an error you also save the money before you pay the invoice.