Employment with NAFCU

Our Culture

We are 70 employees with a common mission:  we strengthen credit unions.  We believe credit unions offer the best financial options for Americans, and we want those credit unions to succeed.

How do we do it?

  • Some of us work in roles to advocate for credit unions – we talk with legislators on the Hill; we get our members in front of the decision-makers who affect this industry; we actively promote the changes necessary in legislation and regulation; we closely follow developments and ensure our members have the latest information.
  • Some of us educate credit unions so they can grow and develop – we create and provide seminars, conferences, webcasts, and publications that offer our members and the larger credit union industry the tools they need.
  • Some of us help credit unions with their questions, especially as they comply with financial regulations – we're in contact with them on a daily basis and also provide them with timely information through articles, blogs, and other publications.
  • Some of us provide the underlying support that makes the Association run – we work in marketing, events, communication, finance, research, IT, human resources, and administration.
  • ALL of us provide extreme member service to ensure each and every member of our Association has the best possible opportunity to thrive and grow, so their members can do the same.

We have a passion for credit unions, and we also incorporate excellence in all we do—both in providing service and resources to credit unions and also in our support of one another here at NAFCU.

If you want to be part of an organization that positively impacts the lives of 114 million people across this country, take a look at our current employment opportunities below. If you don't see what you're looking for, contact us at hr@nafcu.org. Let us know who you are and why you want to be part of this experience, and we'll keep you in mind for future opportunities. NAFCU is an Equal Opportunity Employer.

Available Positions

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks an Associate Director of Communications to write and edit content across the Association's communications vehicles and publications.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions. Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members. If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You are a self-starter with strong writing, editing, and organizational skills and enjoy communicating in various media and various forms. You have an eye and ear for creative ways to communicate content to various audiences – i.e., you know how to make a headline stand out. You also have an understanding of business functions and an interest in credit unions and consumer financial services. You have the ability to prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high-quality work product. You thrive in a collaborative, team-oriented environment and take pride in helping others, but you are able to work independently.

    What you'll do:

    The Associate Director of Communications is primarily involved with news items for daily NAFCU Today and weekly UPDATE e-newsletters, writing columns, opinion pieces, commentaries, and speeches, as well as helping to coordinate development of the Association's communications efforts, including social media, and helping to manage the development of the Association's magazine.

    Position Requirements:

    • Bachelor’s degree, preferably in Journalism, Communications, or English.
    • Four to six years of experience in communications and/or with writing/editing.
    • Experience working on the Hill, in politics, in policy, or with a financial institution or financial services trade association, highly desirable.
    • Familiarity with financial policy issues and knowledge of the congressional and federal regulatory process. Knowledge of credit union issues is a plus.
    • Understanding of the news cycle and knowing when something could be breaking news.
    • A high degree of proficiency in writing, composition structure, and grammar; strong editing skills; familiarity with AP style.
    • Familiarity with or an interest in learning newsletter and magazine production processes.
    • Experience with posting on social media and creating content via platforms like Canva, etc.
    • A strong team player with the ability to juggle multiple tasks and changing priorities.
    • Ability to quickly produce excellent results under deadline pressure.
    • Proficient in MS Office, especially Word, Outlook, and Adobe Photoshop; experience with Adobe InDesign desirable.

    If you push yourself and your colleagues to be better, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email your resume with (1) a cover letter, and (2) salary requirements to hr@nafcu.org.  EOE

  • The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a self-motivated Digital Marketing Coordinator to support the Association’s digital marketing team in the implementation of all digital marketing activities through NAFCU’s websites, Learning Management System, email, apps, and other digital channels. The Coordinator ensures accurate and optimized content for a seamless user experience that promotes engagement in NAFCU’s digital channels.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.
    Our team members are passionate about growth, innovation and collaboration. We are constantly striving to improve and better ourselves so that we can better support our members. If you have a growth mindset and you enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You are a self-starter with a keen attention to detail, who can easily learn and master new technologies.  You love to learn and thrive within a collaborative team where you get to interact with many different people. You are energized by a fast-moving environment, like trying new things, and are driven to continuously improve. You strive to exceed expectations and go the extra mile to achieve results.  You are an exemplary team player and expert communicator.

    What you'll do:

    • Publish and validate content using the Association’s web content management systems and Learning Management System (LMS).
    • Collaborate with internal stakeholders and cross-functional teams to update and maintain web, LMS, and app content.
    • Coordinate the posting of time-sensitive educational content in the Association’s LMS.
    • Troubleshoot issues with key vendors, members, staff, and key stakeholders to ensure problems are resolved in a timely and professional manner.
    • Copyedit and proofread all web content.
    • Support training and assistance of all CMS users across the Association.
    • Assist the digital team with email scheduling, creation, and deployment using the Association’s Email Marketing Software.
    • Assist digital strategists with conference app content entry and updates, and with analytics and reporting of digital channels.

    Position Requirements:

    • Bachelor’s degree in communications, marketing or related field or an equivalent combination of education and experience.
    • 1+ years relevant web content management or online and electronic communications experience.
    • Technically savvy with a solid understanding of the principles of good website design and basic usability concepts.
    • Working knowledge of SEO and web copywriting best practices.
    • Working knowledge of content management systems and email marketing systems; Drupal and Informz experience a plus.
    • Fundamental knowledge of HTML.
    • Proficient in MS Office, including Outlook, Word, Excel, and PowerPoint.
    • Google Analytics experience a plus.
    • Great positive attitude, work ethic, and the ability to show tremendous initiative; strong attention to detail.
    • Excellent written and verbal communication skills, including strong editing, grammar and proof reading skills; good listener and ability to accept constructive feedback.
    • Must be able to handle a fast-paced environment and meet deadlines.

    If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you. To apply, email resume with cover letter and salary requirements to hr@nafcu.org.  EOE.

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks an Event Planner who, as part of a 5-6 person team, is responsible for assisting in the development and production of the Association’s industry-leading conferences and forums.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.
    Our team members are passionate about growth, innovation, and collaboration.  We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You have an outgoing personality and are an expert communicator, both within your organization and with outside vendors, clients, members, and/or customers.  You can present information, whether verbally or in writing, in a clear and concise fashion and zero-in on what’s needed to respond to questions and concerns.  You enjoy negotiating and finding a way to make the deal happen.  You are creative and enjoy looking for new and exciting opportunities to make conference experiences better. You are energized by and can meet deadlines successfully in a fast-moving environment.  You maintain your cool when the situation gets hot.  You strive to exceed expectations and go the extra mile to achieve results.  

    What you'll do:

    The Event Planner assists in developing the Association’s conference lineup, strategizing with the Events team on executing individual conference plans. He/she has responsibility for a select number of conferences, including the visit to and selection of venues, the budgeting of the event, the management of the program agenda and materials, the scheduling of receptions and tours, and maintaining the overall quality and service that our attendees, exhibitors, and sponsors expect. He/she provides the analytics necessary for the post-conference review of the event, and together with the Events team, recommends changes, improvements, and continued focus for future events.  

    Position Requirements:

    • Bachelor’s degree.
    • Minimum of three years of experience planning meetings, conferences, working in hotels or convention centers; prior experience in association conferences and events is a plus.
    • Strong project management and negotiation skills.
    • Ability to travel at least 30% of the time, including weekends
    • Excellent oral and written communication skills.
    • Great attention to detail and solid organizational skills – the ability to balance a number of competing interests in a pressure-filled context and be flexible with changing priorities.
    • Strong team player, who knows how to work within the team.
    • A familiarity with the credit union community and the responsibilities of its officials and staff is a plus.

    If you push yourself and your colleagues to be better, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email your resume with (1) a cover letter, and (2) salary requirements to hr@nafcu.org.  EOE

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks to hire a Meeting Associate who provides the administrative support for the planning and execution of the Association’s industry-leading conferences and forums.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration.  We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You are a very organized self-starter who is willing to tackle both large and small tasks with equal enthusiasm.   You are energized by and can meet deadlines successfully in a fast-moving environment.  You maintain your cool when the situation gets hot.  You strive to exceed expectations and go the extra mile to achieve results.   You thrive in a collaborative, team-oriented environment and take pride in helping others – particularly, our members, attendees, exhibitors, speakers, and sponsors, to ensure that they have the best possible experience at our events.  You have exceptional interpersonal skills and are enthusiastic and positive.

    What you'll do:

    The Meetings Associate provides administrative support for the Events team with respect to ordering and maintaining supplies for conferences, packing and coordinating conference shipments, printing badges and other materials, compiling conference survey and feedback scores, coordinating follow-up letters, maintaining databases and files, and providing on-site support at conferences.  You will support the team’s event planners by working on hotel specifications, researching reception and other venues, and coordinating the completion of conference contracts.  The position supports the execution of exhibits and sponsorships with handling invoicing, data entry, and servicing exhibitors and sponsors as needed.

    Position Requirements:

    • Bachelor’s degree preferred.
    • Strong organizational and project management skills -- the ability to balance a number of competing interests in a pressure-filled context and be flexible with changing priorities.
    • Ability to travel up to 30% of the time, including weekends.
    • Effective, professional oral and written communication skills.
    • Demonstrated proficiency in Microsoft Office Suite – particularly Word and Excel; Windows-based data entry experience required and iMIS experience is a plus.
    • Strong team player, who knows how to work within the team.
    • Previous experience in events and/or customer service is a plus.
    • Previous experience working on contracts is a plus.

    If you push yourself and your colleagues to be better, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you.  To apply, email your resume with (1) a cover letter, and (2) salary requirements to hr@nafcu.org.  EOE

  • The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a researcher to assist in providing timely and relevant information on economic and credit union trends, conduct original survey research, and provide analytical and technical support to the Association and its members. This position reports to VP of Research/Chief Economist.

    Who we are:

    NAFCU is the leading trade association for America's federally-insured credit unions. Our mission is to provide our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so we can better support our members. If you have a growth mindset and enjoy challenging work, you are probably a great fit for our team!

    Who you are:

    You are a self-starter with strong research, writing, and organizational skills, who enjoys learning new things and is willing to tackle both small and large tasks. You are technologically savvy, love analytics, and are willing to roll up your sleeves and dig into data – but it doesn’t stop there, you can effectively present the results of your research and do so in a confident, concise, and clear manner. You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high quality work product. You thrive in a collaborative, team-oriented environment and take pride in helping others.

    What you'll do:

    The position requires the ability to organize and manipulate financial data from various internal and external sources, maintain primary and secondary databases, create reports on credit union industry trends, and prepare written researchfindings for presentation and publication.

    Position Requirements:

    • Bachelor’s degree in Economics, Business, Finance, or a related field.
    • Experience with primary data collection and manipulation, creating and maintaining databases, conducting research and analysis, and creating reports and presentations.
    • Proficiency in Microsoft Office Suite, including Access, Excel, PowerPoint, and Word.
    • Ability to quickly learn and utilize a variety of computer software applications, including experience in SPSS and/or SAS.
    • Strong writing, proofreading, and presentation skills.
    • Careful attention to detail and accuracy.
    • Strong organizational and interpersonal skills.

    If you push yourself and your colleagues to be better, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you. To apply, email resume with cover letter and salary requirements to hr@nafcu.org. EOE.

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Regulatory Affairs Counsel to assist in the development and implementation of the Association's regulatory policy priorities and to conduct analysis of financial regulations affecting credit unions.  This position reports directly to the Director of Regulatory Affairs.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You have an interest in financial services regulation and public policy, in particular as they relate to credit unions and what they offer to the community.  You are a self-starter with strong verbal and written communication skills, who enjoys a fast-paced work environment.  You can think on your feet and like to advocate for a cause.  You have strong people skills.  You have the ability to work collaboratively, balance multiple tasks and projects without missing deadlines, and efficiently generate high-quality work product. You thrive in a team-oriented environment and take pride in being helpful to others.  You hold yourself and others to a high standard.

    What you'll do:

    • Assist in planning and execution of the Association’s advocacy strategy and goals through research and development of NAFCU positions on regulatory issues.
    • Inform NAFCU members of developments in regulatory areas that affect the operation of credit unions and assist members in communicating with federal agencies.
    • Prepare written comments to the regulatory agencies and other policy setting bodies on issues affecting credit union practices; assist in the preparation and distribution of Regulatory Alerts and Final Regulations.
    • Monitor and report to the Association on the activities of the agencies as they relate to federally-insured credit unions; review and assist in updating the NAFCU web site with respect to regulatory issues.
    • Maintain relationships with other industry groups and maintain personal networks throughout the federal financial regulatory agencies, quasi-regulatory agencies, and industry groups.
    • Work with the Regulatory Compliance Division to gather member feedback on regulatory issues to inform and guide the Association’s advocacy efforts.
    • Work with the Legislative Affairs Division in drafting and reviewing legislation affecting credit unions.
    • Assist the Communications Division with messaging on regulatory advocacy issues, including reviewing content and speaking with members of the press.
    • Speak before various audiences regarding regulatory issues.

    Position Requirements:

    • Law degree and state or D.C. bar membership required.
    • Background in government affairs, especially on behalf of trade associations, is desired.
    • Prior experience with economics, finance, or business, especially in financial services, is a plus.
    • Exceptional interpersonal, verbal, written, and analytical skills. 
    • Superior research skills, including computerized research tools and the Internet.
    • Ability to complete tasks in a timely manner with minimal supervision.
    • Strong organizational skills and attention to detail.
    • Team player – flexible with respect to multiple priorities and changing circumstances.

    To apply, email your resume, cover letter, and salary requirements to hr@nafcu.org.  EOE.

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Regulatory Compliance Counsel to provide members with accurate, timely, and comprehensive assistance in various financial regulatory compliance matters. 

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You are a self-starter with strong research, writing, and organizational skills, who enjoys learning new things and staying up-to-date on legal developments, particularly with regard to regulations. You are willing to roll up your sleeves and learn by doing. You like solving problems, can tackle a steep learning curve to develop expertise, and love working in a fast-paced, results-driven environment.  

    You also have an understanding of business functions and an interest in credit unions and consumer financial services. You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high quality work product. You enjoy taking ownership of projects and improving processes and appreciate professional development opportunities. You thrive in a collaborative, team-oriented environment and take pride in helping others.

    What you'll do:
     

    The counsel’s primary responsibility is to provide direct responses to member inquiries through NAFCU’s Compliance Helpline. The counsel also is responsible for developing and producing regulatory compliance assistance materials, writing articles and blogs, and, presenting educational sessions to audiences of all sizes.

    Position Requirements:

    • Law degree and bar membership
    • Knowledge of financial institution operations and regulations – in-house operational experience at a credit union or other financial institution highly desired
    • Strong research skills
    • Excellent oral and written communication skills
    • Ability to handle multiple tasks, set priorities, focus on detail, and organize workflow with minimal supervision

    To apply, email your resume with a cover letter and salary requirements to hr@nafcu.org.  EOE