Employment with NAFCU

Our Culture

We are 70 employees with a common mission:  we strengthen credit unions.  We believe credit unions offer the best financial options for Americans, and we want those credit unions to succeed.

How do we do it?

  • Some of us work in roles to advocate for credit unions – we talk with legislators on the Hill; we get our members in front of the decision-makers who affect this industry; we actively promote the changes necessary in legislation and regulation; we closely follow developments and ensure our members have the latest information.
  • Some of us educate credit unions so they can grow and develop – we create and provide seminars, conferences, webcasts, and publications that offer our members and the larger credit union industry the tools they need.
  • Some of us help credit unions with their questions, especially as they comply with financial regulations – we're in contact with them on a daily basis and also provide them with timely information through articles, blogs, and other publications.
  • Some of us provide the underlying support that makes the Association run – we work in marketing, events, communication, finance, research, IT, human resources, and administration.
  • ALL of us provide extreme member service to ensure each and every member of our Association has the best possible opportunity to thrive and grow, so their members can do the same.

We have a passion for credit unions, and we also incorporate excellence in all we do—both in providing service and resources to credit unions and also in our support of one another here at NAFCU.

If you want to be part of an organization that positively impacts the lives of 114 million people across this country, take a look at our current employment opportunities below. If you don't see what you're looking for, contact us at hr@nafcu.org. Let us know who you are and why you want to be part of this experience, and we'll keep you in mind for future opportunities. NAFCU is an Equal Opportunity Employer.

Available Positions

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks an Associate Director of Legislative Affairs to assist in the development, implementation, and execution of the legislative policies of the Association.  This position reports directly to the Vice President of Legislative Affairs.

    Who we are:

    NAFCU is the leading trade association for America's federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You have an interest in the legislative and political process, as well as an interest in credit unions and what they offer to the community.  You are a self-starter with strong verbal and written communication and organizational skills, who enjoys a challenge.  You can think on your feet and like to solve problems.  You have strong people skills.  You are technologically savvy.  You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high-quality work product. You thrive in a collaborative, team-oriented environment and take pride in helping others.  You hold yourself and others to a high standard.

    What you'll do:

    • Establish and maintain relations with members of Congress, Congressional Committees, and their staffs in order to assure that the interests and concerns of NAFCU members are considered, understood, and acted upon appropriately by Congress. 
    • Monitor federal legislation, Congressional activities, the legislative initiatives of competing organizations, and other activities that have an impact upon federally insured credit unions and the financial institutions system.
    • Engage in legislative research and develop pertinent background information and materials that contribute to a better understanding of the issues that impact NAFCU's members and financial institutions generally.
    • Assist in the formulation of Association positions on various issues by surveying members and conducting research into alternative approaches.
    • Develop and prepare witness statements, position papers, research reports, and correspondence with Congress, the Administration, and members for management and Board approval.
    • Serve as a spokesperson on Association positions and maintain relationships with members of Congress, Congressional staff members, and individuals serving in similar capacities in other trade associations that are concerned with developing and affecting the nation's financial institutions.
    • Assist with the annual Congressional Caucus, including planning the schedule, obtaining speakers, organizing the Congressional reception, and assisting NAFCU members in lobbying Members of Congress.
    • Represent NAFCU at political fundraising functions and other political activities, help host fundraisers for Members of Congress, and assist as needed with the NAFCU/PAC.
    • Speak before various audiences and write articles regarding legislative issues affecting federally-insured credit unions.
    • Respond to inquiries from Association members regarding the status and effect of various legislative initiatives.

    Position Requirements:

    • Bachelor's degree required.  A graduate degree in law, political science or business is a plus.
    •  Knowledge of financial institution issues and a superior understanding of Congressional operations derived from 3 – 6 years' experience on Capitol Hill, or Hill experience combined with lobbying experience through a law firm, a trade association, or the Federal Legislative Liaison Office of a financial institution regulator. 
    • Ties to Republican offices, a plus; Senate experience and contacts, a plus.
    • Superior interpersonal, verbal, written, and analytical skills.
    • Strong organizational skills, accuracy in all assignments, and a professional approach.
    •  Ability to take the initiative in tasks with minimal supervision.

    To apply, email your resume with a cover letter and salary requirements to hr@nafcu.org.  EOE

  • The National Association of Federally-Insured Credit Unions (NAFCU) is seeking a self-motivated Associate Director of Digital Strategy to oversee a brand-consistent and unified digital strategy to include online, social media, and mobile technologies. You will ensure optimal user experience and engagement in digital channels in order to create a competitive advantage and support a cohesive content and marketing strategy for the NAFCU brand. This position reports to the Vice President of Marketing and directly manages two digital strategists.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark. 

    Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members. If you have a growth mindset and you enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You are a strategic thinker who’s also willing and able to get into the weeds to help implement digital initiatives and marketing strategies.  You love to continuously learn and stay abreast of the latest trends in digital.  You are energized by a fast-moving environment, trying new things and driven to continuously improve.  You strive to exceed expectations and go the extra mile to achieve results.  You love technology, data, and uncovering trends that can be applied to catapult results, often getting lost in interesting analytics.  You are an exemplary team player and expert communicator.  You easily interpret complex language and boil it down to be easily digested and optimized for the web and digital channels.

    What you'll do: 

    • Lead development of digital strategies including websites, search, social media, email, and mobile to build engagement with our audiences. 
    • Support and consult on content marketing strategies and execution in digital channels.
    • Work collaboratively with other teams to strategize and coordinate digital marketing, communications, social media campaigns, and content strategies, ensuring proper integration. 
    • Operate as the overall technical and digital marketing subject matter expert, representing the digital point of view on projects across the organization. 
    • Manage content of the corporate website and microsites, including architecture, navigation, design, and search engine optimization (SEO). Ensure a focused message and site content that is dynamic, current, informative, and engaging. 
    • Identify, create a business case for, manage, and implement large-scale web and digital projects.
    • Provide benchmarks and consistently analyze metrics to measure effectiveness of online initiatives, make recommendations, and inform association decision making.
    • Lead and foster growth and professional development of the digital team. 

    Position Requirements:

    • Bachelor’s degree in marketing, communications or related field or equivalent experience.   
    • Minimum 5 years' experience working in online and electronic marketing and/or communications.
    • Expertise in the principles of good website design, content strategy, basic usability concepts, and web copywriting best practices.
    • Expertise in email marketing best practices, analytics, and testing principals.
    • Possess excellent writing, editing, and proofreading skills with keen attention to detail.
    • Understand the value of and framework for effective content strategy in digital channels.
    • Exhibit stellar project management skills, strategic thinking and organizational skills. Must have demonstrated ability to handle multiple projects with shifting priorities.
    • Ability to lead cross-functional teams and work collaboratively on projects and strategies.
    • Experience working in website and app content management systems; Drupal and Wordpress experience a plus. 
    • Experience working with email systems; Informz a plus.
    • Experience pulling lists and identifying proper list criteria with customer management systems; iMIS experience a plus.
    • Proficient in Adobe Web Premium (Dreamweaver, Photoshop, etc.), HTML and CSS preferred.
    • Proficient using Google Analytics for reporting and trend analysis and working knowledge of Google Tag Manager.
    • Great positive attitude, work ethic, and the ability to show tremendous initiative.

    If you push yourself and your colleagues to be better, love creating and learning new things, and are committed to helping us make NAFCU the best trade association in Washington, D.C., we would love to hear from you. To apply, email resume with cover letter and salary requirements to hr@nafcu.org.  EOE.

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Regulatory Compliance Counsel to provide members with accurate, timely, and comprehensive assistance in various financial regulatory compliance matters. 

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.

    Our team members are passionate about growth, innovation, and collaboration. We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You are a self-starter with strong research, writing, and organizational skills, who enjoys learning new things and staying up-to-date on legal developments, particularly with regard to regulations. You are willing to roll up your sleeves and learn by doing. You like solving problems, can tackle a steep learning curve to develop expertise, and love working in a fast-paced, results-driven environment.  

    You also have an understanding of business functions and an interest in credit unions and consumer financial services. You have the ability to independently prioritize a varied workload, balance multiple tasks and projects without missing deadlines, and work efficiently while generating high quality work product. You enjoy taking ownership of projects and improving processes and appreciate professional development opportunities. You thrive in a collaborative, team-oriented environment and take pride in helping others.

    What you'll do:

    The counsel’s primary responsibility is to provide direct responses to member inquiries through NAFCU’s Compliance Helpline. The counsel also is responsible for developing and producing regulatory compliance assistance materials, writing articles and blogs, and, presenting educational sessions to audiences of all sizes.

    Position Requirements:

    • Law degree and bar membership
    • Knowledge of financial institution operations and regulations – in-house operational experience at a credit union or other financial institution highly desired
    • Strong research skills
    • Excellent oral and written communication skills
    • Ability to handle multiple tasks, set priorities, focus on detail, and organize workflow with minimal supervision

    To apply, email your resume with a cover letter and salary requirements to hr@nafcu.org.  EOE

  • The National Association of Federally-Insured Credit Unions (NAFCU) seeks a Director of Events who is responsible for the Association’s industry-leading conferences and forums, as well as the exhibit and sponsorship programs. This position works within the five-member Events team, reports directly to the EVP/COO, and ultimately is responsible for all logistics for the events NAFCU holds across the country each year.

    Who we are:

    NAFCU is the leading trade association for America’s federally-insured credit unions.  Our mission is to strengthen credit unions by providing our members and the credit union industry the absolute best in federal advocacy, education, and compliance assistance. Extreme member service and responsiveness is our hallmark.
    Our team members are passionate about growth, innovation, and collaboration.  We constantly are striving to improve and better ourselves so that we can better support our members.  If you have a growth mindset and enjoy challenging work, you probably are a great fit for our team!

    Who you are:

    You have an outgoing personality and are an expert communicator, both within your organization and with outside vendors, clients, members, and/or customers.  You can present information, whether verbally or in writing, in a clear and concise fashion and zero-in on what’s needed to respond to questions and concerns.  You are an expert negotiator and enjoy the opportunity to find a way to make the deal happen.  You are creative and enjoy looking for new and exciting opportunities to make conference experiences better. You are energized by and can meet deadlines successfully in a fast-moving environment.  You maintain your cool when the situation gets hot.  You strive to exceed expectations and go the extra mile to achieve results.   You are a skilled manager and work to build and bring out the best in your team.

    What you'll do:

    The Director develops the Association’s conference lineup, strategizing with Executive and senior management on the overall conference schedule as well as executing the individual conference plans. He/she visits and recommends city and site venues and negotiates all aspects of the conference plan, along with managing the financial expectations – including forecasting and budgeting, managing vendor contracts and relationships, and reporting on revenue and expenses.   The Director has responsibility for the oversight of all conferences, maintaining the quality and service that our attendees, exhibitors, and sponsors expect and resolving all issues that arise. He/she provides the analytics necessary for the post-conference review of the event, recommending changes, improvements, and continued focus for future events.  

    Position Requirements:

    • Bachelor’s degree.
    • Minimum of five years of experience planning meetings, conferences, working in hotels or convention centers, with managerial experience in a corporate, financial or association environment, including both personnel management and budget management.
    • Strong project management and negotiation skills.
    • Ability to travel at least 30% of the time, including weekends
    • Exceptional oral and written communication skills.
    • Experience with Google Analytics and other analytical tools to both recognize trends and recommend actions within the organization.
    • Great attention to detail and solid organizational skills – the ability to balance a number of competing interests in a pressure-filled context and be flexible with changing priorities.
    • Strong team player, who knows how to manage as well as work within the team.
    • A familiarity with the credit union community and the responsibilities of its officials and staff is a plus.

    To apply, email your resume with (1) a cover letter, and (2) salary requirements to hr@nafcu.org.  EOE