Musings from the CU Suite

Your NAFCU Weekend Reading Pile

Compiled by Anthony Demangone, Powered by NAFCU

Labor Day is upon us. Some mark this as the unofficial end of Summer. But I always thought that had a melancholy ring to it. There's plenty to look forward to in the coming months. Football. Chili. Fire pits. NAFCU's Congressional Caucus. Every season has its Top Hits.

Now, on to this week's reading pile.

  • Global electric vehicle sales were up 160% in the first half of 2021. (Forbes) I always wondered whether FIs could offer truck loans, car loans and electric vehicle loans. Yes, they are the same thing, but I wonder how consumers would view that when scanning a website of loan offerings.
  • Amazon enters buy now, pay later space. (CNBC) Competition for FI credit cards.
  • Lego sent an amazing email to a customer with a problem. (Inc.)
  • What top talent is looking for when they are interviewing. (Forbes) What caught my eye is the need for speed. Bonus points if that made you think of Top Gun.
  • Fidelity wants to hire 9k employees by year end to meat soaring demand from retail investors. (BI) Also, PayPal is exploring a stock-training platform for U.S. customers. (CNBC) Ever more competition for investment CUSOs.
  • Great ideas always sound like they’re far too soon. (Godin)
  • What I learned visiting two cutting-edge Amazon grocery stores. (FullStackEconomics)
  • Nine customer service phrases that are wearing thin. (Inc.)
  • The death of the starter home. (AWOCS)
  • he new employer benefit: Matching emergency savings. (WSJ) Would not have thought of this one…

Chart of the week…

Cool chart on mortgage rates
Courtesy of A Wealth of Common Sense.

Have a great weekend, everyone!

And for those of you affected by Hurricane Ida - we're thinking and praying for you.

- Anthony

PS: If you ever want to reach me, just reply to this email. It will find me. (Preparing for Penn State's game with Wisconsin this weekend!)

About the Author

Anthony Demangone, Executive Vice President and COO, NAFCU

Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.

Read full bio