Musings from the CU Suite

Jul 22, 2022

Your NAFCU Weekend Reading Pile

Written by Anthony Demangone, Powered by NAFCU

It always bothers me.

I’ll hear people complain about “those credit card companies,” or big Wall Street banks with all their lawyers. It is easy to lump all financial services together. But easy is often sloppy.

I repeatedly tell people – I love my credit card company. It happens to be my credit union. And those Wall Street banks? I fight back by banking with my credit union. Choices matter.

More and more people know the credit union difference. But not enough.

If you love our industry – don’t be afraid to preach. To your neighbor. Your hairdresser. Your Member of Congress.

It matters.

  • The last time inflation was this high. (AWOCS)
  • Is the world falling apart, or does it just feel that way? (WashPost) The world’s transparency can bring bad news to the forefront.
  • The crossroads. (Godin)
  • Only 51 days until NAFCU’s Congressional Caucus. (Join the Fight)
  • The nonstop scam economy is costing us more than just money. (WashPost)
  • This sneaker gets more colorful the more you wear it. (Fast Company) My daughter hates when her shoes get scuffed. This sneaker is designed to be scuffed and broken in.
  • People have money, but they’re forgetting to pay bills. (WSJ)
  • Three questions to assess your customer experience efforts. (CMS Wire) A great conversation starter.  Love the first one – never asked enough!)
  • A dozen great password ideas. (Smallbiztrends) Could be the basis for a good member article in a newsletter or blog.

About the Author

Anthony Demangone, Executive Vice President and COO, NAFCU

Anthony Demangone, NCCO is Executive Vice President and Chief Operating Officer at NAFCU, where he oversees day-to-day operations and manages the association's education, marketing, membership, human resources, building facilities, finance and information technology functions. He also authors NAFCU's executive blog, Musings from the CU Suite and co-authored "Managing and Leading Well," a book for credit union leaders, with NAFCU President and CEO Dan Berger.

Read full bio