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December 11, 2014

CFPB goes after student debt relief scams

CFPB shut down a student debt relief company and filed suit against another in response to what it called scams tricking student borrowers into paying upfront fees for federal loan benefits.

CFPB shut down College Education Services, based in Tampa, in cooperation with the Florida Attorney General's office. CFPB accused it of charging illegal advance fees, falsely promising lower payments and falsely claiming quick relief from garnishment or default.

CFPB sued Student Loan Processing.US, which they said was the fictitious business name for Irvine Web Works Inc. based in Laguna Nigel, Calif. The bureau accused the company of falsely claiming affiliation with the Education Department, charging illegal advance fees, and deceiving consumers about costs and terms of services.

"Student loans are already a significant debt for many Americans," said CFPB Director Richard Cordray. "College Education Services and Student Loan Processing.US added to that hardship by taking advantage of troubled borrowers and failing to describe their services honestly. When scam artists prey on student loan borrowers, we will take action to halt their illegal activity."

CFPB also put out an advisory about student debt relief scams, warning that many ask for payment for services that would otherwise be free for federal student loan borrowers. In particular, the bureau warned of companies that apply pressure to pay high upfront fees and that request borrowers' federal student aid PINs.