April 01, 2020

CUs: Access tips for cleaner payments

clean moneyAs Americans shift their focus to exercising careful hygiene practices due to the coronavirus pandemic, the U.S. Payments Forum has released new resources outlining practical tips for a "cleaner" payment experience for merchants, ATM owners, and consumers.

In Tips for a Cleaner Payment Experience, merchant and ATM owners are encouraged to clean and disinfect payment terminals frequently, as well as:

  • provide sanitizing options for consumers to utilize in store;
  • allow consumers to insert or tap their own card when possible; and
  • skip consumer signature for payments where chip is accepted.

The publication also recommends using a cloth or wipe to avoid spraying any product directly onto the terminal and eliminate the use of aerosol sprays to prevent moisture from getting into any openings or slots.

For more information, view the resource PDF and infographic.

NAFCU has a number of resources available related to the coronavirus, including FAQs, a summary table or regulator actions, and an economic brief, to help credit unions stay informed of the latest developments and address concerns.