Newsroom

The Federal Communications Commission (FCC) last week issued an order codifying exemptions to the Telephone Consumer Protection Act. NAFCU has previously shared recommendations on the exemptions in meetings with staff in the offices of several Commissioners.

Under the order, the FCC has established an exception to noncommercial calls to residential lines, with a limit of three calls within any consecutive 30-day period. NAFCU previously urged against the placement of a numerical limitation on the number of exempted informational calls or exempted financial institution calls.

In regards to financial institutions, the exemption only applies to calls or texts regarding fraudulent transactions, security data breaches and identity theft.

The association earlier this year also met with the FCC to discuss erroneous call blocking under the TRACED Act and the commission's notice of proposed rulemaking (NPRM) seeking comment on various exemptions that have been issued under the TCPA.

The order will be effective 30 days from publication in the Federal Register. Compliance with the new requirements for noncommercial calls will be required in six months.

NAFCU has actively worked with the FCC on efforts to modernize the TCPA for many years and has continuously called for the agency to protect legitimate callers and ensure consumers receive important information.

NAFCU will continue to work with the FCC and advocate to ensure credit unions can contact their members regarding important, time-sensitive information, without fear of frivolous litigation.