NAFCU meets with FCC’s Gomez on TCPA
NAFCU Tuesday met with the Federal Communications Commission’s (FCC) recently confirmed Commissioner Anna Gomez and her staff to discuss issues regarding the Telephone Consumer Protection Act (TCPA) and the FCC’s efforts to combat illegal robocalls. Of note, NAFCU met with staff from the other FCC Commissioners’ offices earlier this fall to discuss similar issues.
During the meeting, NAFCU expressed its support for the commission’s effort to stop illegal robocalls. However, the association stressed the importance of ensuring that these efforts do not prevent credit unions from communicating time-sensitive information to their members, such as fraud notifications and multi-factor authentication that consumers may not intend to opt out of.
Additionally, NAFCU discussed the 24-hour period to process a revocation was insufficient and suggested a more reasonable period of 6 business days.
NAFCU has also urged the FCC to ensure that callers will be notified if they have been labeled as “spam,” and to provide channels to dispute the label.
The association has consistently engaged the FCC on robocalls and robotexts to ensure bad actors are stopped while maintaining pathways for credit unions to communicate with their members on time-sensitive matters. Stay tuned to NAFCU Today for the latest out of Washington.
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Add to Calendar 2024-02-14 14:00:00 2024-02-14 14:00:00 Breaking Down the NCCO Certification Exams Congratulations on making the decision to take the Regulatory Compliance NCCO exams! This webinar is designed to help those of you attending Regulatory Compliance School and with your studying. Join America’s Credit Unions Vice President of Education Jennifer Beylard as she goes over best practices on how to tackle the NCCO exams. You'll also learn the best way to utilize the provided material and maximize your study time. The NCCO exams are challenging - but your preparation doesn't have to be. Key Takeaways Learn and review best practices to prepare for the NCCO exams Explore the best use of the study material Discover how to maximize your study time Register Now Registration is free, but you must register to attend.One registration gives your entire team access to the live webinar and on-demand recording until February 14, 2025Go to the Online Training Center to access the webinar after purchase » Who Should Attend Credit union employees responsible for compliance who do NOT already have the NCCO designation. About Our Webinars Our webinars are streamed live from NAFCU headquarters near Washington, DC. Your audio/video feed of the presenters includes presentation slides and downloadable handouts. You can easily submit your questions to the presenters at any time during the live broadcast, with no dialing over the phone! The audio and video stream directly through your computer. Web NAFCU email@example.com America/New_York public
Retirement, Credit Unions
Add to Calendar 2024-02-12 09:00:00 2024-02-12 09:00:00 Retaining Key Positions During Mergers and Acquisitions Listen On: Key Takeaways: [01:01] The number of credit unions has been steadily decreasing for the past 20 years. In 2004, there were just over 9,000 credit unions and today there are about 4800 credit unions. There are a number of reasons for consolidation in the industry. [02:48] What can be said about the future of credit union mergers and acquisitions is that the conditions are right for increased activity. [04:57] If you lose key positions your availability to take care of your members is at risk. [06:49] From a non-monetary perspective it is simply the opportunity cost of losing members and tarnishing your reputation in the marketplace if the merger causes service issues. [07:25] The key consideration: Who do you need before, during, and after a merger to continue serving your existing and new members well? Web NAFCU firstname.lastname@example.org America/New_York public
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