Newsroom
NAFCU meets with FCC’s Gomez on TCPA
NAFCU Tuesday met with the Federal Communications Commission’s (FCC) recently confirmed Commissioner Anna Gomez and her staff to discuss issues regarding the Telephone Consumer Protection Act (TCPA) and the FCC’s efforts to combat illegal robocalls. Of note, NAFCU met with staff from the other FCC Commissioners’ offices earlier this fall to discuss similar issues.
During the meeting, NAFCU expressed its support for the commission’s effort to stop illegal robocalls. However, the association stressed the importance of ensuring that these efforts do not prevent credit unions from communicating time-sensitive information to their members, such as fraud notifications and multi-factor authentication that consumers may not intend to opt out of.
Additionally, NAFCU discussed the 24-hour period to process a revocation was insufficient and suggested a more reasonable period of 6 business days.
NAFCU has also urged the FCC to ensure that callers will be notified if they have been labeled as “spam,” and to provide channels to dispute the label.
The association has consistently engaged the FCC on robocalls and robotexts to ensure bad actors are stopped while maintaining pathways for credit unions to communicate with their members on time-sensitive matters. Stay tuned to NAFCU Today for the latest out of Washington.
Share This
Related Resources
Add to Calendar 2024-06-26 14:00:00 2024-06-26 14:00:00 Gallagher Executive Compensation and Benefits Survey About the Webinar The webinar will share trends in executive pay increases, annual bonuses, and nonqualified benefit plans. Learn how to use the data charts as well as make this data actionable in order to improve your retention strategy. You’ll hear directly from the survey project manager on how to maximize the data points to gain a competitive edge in the market. Key findings on: Total compensation by asset size Nonqualified benefit plans Bonus targets and metrics Prerequisites Demographics Board expenses Watch On-Demand Web NAFCU digital@nafcu.org America/New_York public
Gallagher Executive Compensation and Benefits Survey
preferred partner
Gallagher
Webinar
Add to Calendar 2024-06-21 09:00:00 2024-06-21 09:00:00 2024 Mid-Year Fraud Review Listen On: Key Takeaways: [01:16] Check fraud continues to be rampant across the country. Card fraud is affecting everyone. [04:31] Counterfeit US passport cards are just another new toolbox in the bad actors’ toolbox. [07:21] Blocking the fallback is the only way to defeat counterfeit cards. [11:17] The best way is constant education to your members in as many channels as you can. [13:02] We are still seeing overdraft lawsuits. Make sure the programming you have at your credit union matches what you have displayed for the members. Web NAFCU digital@nafcu.org America/New_York public
2024 Mid-Year Fraud Review
Strategy & Growth, Consumer Lending
preferred partner
Allied Solutions
Podcast
Add to Calendar 2024-06-21 09:00:00 2024-06-21 09:00:00 The Evolving Role of the CISO in Credit Unions Listen On: Key Takeaways: [01:30] Being able to properly implement risk management decisions, especially in the cyber age we live in, is incredibly important so CISOs have a lot of challenges here. [02:27] Having a leader who can really communicate cyber risks and understand how ready that institution is to deal with cyber events is incredibly important. [05:36] We need to be talking about risk openly. We need to be documenting and really understanding what remediating risk looks like and how you do that strategically. [16:38] Governance, risk, compliance, and adherence to regulatory controls are all being looked at much more closely. You are also seeing other technology that is coming into the fold directly responsible for helping CISOs navigate those waters. [18:28] The reaction from the governing bodies is directly related to the needs of the position. They’re trying to help make sure that we are positioned in a way that gets us the most possibility of success, maturing our postures and protecting the institutions. Web NAFCU digital@nafcu.org America/New_York public
The Evolving Role of the CISO in Credit Unions
preferred partner
DefenseStorm
Podcast
Get daily updates.
Subscribe to NAFCU today.