State of the Industry

Thanks to our four Charity sponsors, Allied Solutions, CUNA Mutual Group, Mastercard, and NAFCU Services’ 2021 Innovation Spotlight Event NAFCU is donating 100 kennel supply kits (or equivalent value) to K9s for Warriors.

K9s For Warriors is the nation’s largest veteran service organization providing highly skilled service dogs to disabled American heroes. Our goal is to empower Warriors to return to life with dignity and independence. Roughly 90% of our Service Dogs come from shelters or are owner-surrendered. Instead of a life of abandonment or euthanasia, they are given a new purpose. With each graduate pair, we save two lives; we rescue the dog, and the dog rescues the Warrior.

Enjoy a special greeting from NAFCU President and CEO Dan Berger as he welcomes you to this virtual event.

Join Chairman Harper for this informative regulatory update.

After NCUA Chairman Todd Harper provides opening remarks, he will discuss the current state of the credit union industry with NAFCU President and CEO Dan Berger. This one-on-one discussion will focus on the NCUA’s efforts to provide relief for credit unions as they grapple with the COVID-19 pandemic, how the agency is helping credit unions as some states begin to reopen, and what additional relief may be on the horizon to better equip credit unions to serve those communities most affected by the crisis.

Hear NAFCU Chief Economist and Vice President of Research Curt Long analyze results of our pre-conference credit union survey on current conditions you're facing so you can benchmark and get a feel for the current industry pulse. 

Join a panel of industry-leading economists from the Credit Union Economic Group for a full overview that examines lending, consumer spending, and other critical indicators. You'll also review local and national trends, and come away better prepared to proactively adjust your planning and operations.

As our industry grows and the political landscape changes, how are things changing at NCUA, the CFPB and in Congress? What can credit unions expect over the next five to ten years? What credit union issues brewing today might be front and center next? Receive a firsthand update from NAFCU President/CEO Dan Berger and Director of Regulatory Affairs Ann Kossachev regarding the latest developments from Capitol Hill.

Digital adoption rates have increased dramatically in the past year and consumer behavior is impacting payments. In this year of change, transition, and lingering uncertainty, how are your members’ needs evolving? What does all this mean  when developing your strategy? Based on recent consumer trends we'll explore how your members’ moods, habits, behaviors, and intentions could change in this year of uncertainty.

In this forward looking session, we'll discuss how the pandemic has influenced consumer behavior in lending and the results of those trends. What has this past year taught us about building our strategy to support future growth opportunities.  What will the future of our lending business module look like in a post covid world and how will consumers respond? (new trends in lending)

Trust is a fundamental, bottom line issue. Without it, leaders lose teams and salespeople lose sales. Organizations also lose reputation, retention of good people, relationships and revenue. But with trust, individuals and organizations enjoy greater creativity, productivity, freedom and results. During the session, CEO and Author of TrustEdge David Horsager,  will discuss firsthand experience working with the world’s highest performing organizations. He'll also reveal how top leaders and organizations drive business results to become the most trusted in their industry.

Keynote Underwritten by Allied Solutions

Learn More

Gain final insights on conference content and takeaways from NAFCU President and CEO Dan Berger, EVP and COO Anthony Demangone,  and President of NAFCU Services Corporation Randy Salser.