New Staff Online Training

Get new credit union hires up-to-speed fast — FREE for NAFCU members

New employees are eager to learn and contribute to the credit union movement—are you equipping them with the industry knowledge they need? Our recently updated FREE New Staff Online Training provides a comprehensive introduction to the credit union industry, freeing up your training team to focus on organization-specific processes.

The course features 10 newly recorded modules, taught by NAFCU staff and other industry thought leaders.

This online training course is only available to NAFCU members. All NAFCU member credit unions can access it free, anytime, from anywhere. Not a member? Learn more about membership.

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"When I started my new role, I had minimal knowledge of the financial industry. NAFCU's New Staff Online Training was fantastic. With the assistance of your material I now feel confident and comfortable to execute the duties of my position while interacting with members to positively represent Jersey Shore FCU. Looking forward to a bright and long career!"

- Darrell R. Johnson Jr, Team Lead, Jersey Shore FCU

Online Training PeopleTopics Covered:

  • Introduction to the World of Credit Unions
  • Privacy and Security Issues
  • Credit Union Share Insurance
  • Pursuit of Excellence
  • Discrimination issues for Credit Unions
  • BSA Training for Staff
  • Cybersecurity 101
  • Preventing Workplace Harassment and Discrimination
  • Introduction to Regulations
  • Robbery Prevention